We wanted to extend public kudos to HSA Home Warranty Company for going way beyond the expected for a Las Vegas home owner!
This week one of our agents, Maxine, who had purchased a warranty for her home, opened her front door to discover that, after a day of 110 degree temperatures, her air conditioning system was completely out. At 6 pm she called her home warranty company, HSA, and by 7 pm an air conditioning tech was at her residence.
The air conditioning tech was not able to fix her A/C on the spot, but the next morning, at 7 am, a local Las Vegas representative from HSA showed up at her home with a portable air conditioning unit and got it hooked up for her. HSA keeps three portable A/C units on hand just for emergencies like this.
At 6 pm that evening THREE air conditioning techs showed back up at Maxine's home and were able to repair her air conditioning unit for her. In the meantime she was able to stay in her home comfortably and not risk heat stroke.
So hats off to HSA for thinking outside the box and being concerned for the safety and well being of their clientele!
Might I add, Maxine has lived in this home for quite a while and every year she renews her home warranty. While most buyers will receive a home warranty as part of a purchase contract, they many not understand the benefits of renewing that home warranty after the first year. We recommend this to all our clients even after a home inspection, and they have consistently reported that it saves them time, aggravation AND money in the long run.
Team Leader, The Tonnesen Team
Berkshire Hathaway HomeServices, Nevada
3185 St Rose Pkwy #100 Henderson, NV 89052
With over 30 years of experience helping families call Las Vegas "home!"
Related Blog Posts
Selling a home is a business -- take the personal out of it Key Takeaways: Sellers should keep the home in a ready-to-show state, which means toning down decor, cranking the air conditioning and turning up the lights. The sellers have decluttered, painted, made repairs and spiffed up the lands...
Need a home by the end of the year? This beautiful DR Horton community in the booming southwest area of Las Vegas has immediate move-ins on brand new homes! The neighborhood includes its own private park and a community pool, and homes come standard with granite countertops and low E windows. Check out this stand...
As I'm sure you know, there are way more than 4 activities that you should or should not do in order to improve your credit, but these 4 in particular seem to trip a lot of clients up and have even been known to ruin the the loan even after an initial approval. So make sure that you stay on the straight and narrow by...
Join us on Saturday and Sunday for a Las Vegas open house. 6319 Mustang Spring Avenue Saturday 9/14 - 12pm to 3pm Sunday 9/14 - 1pm to 4pm Stunning & immaculate American West, Alexander model featuring 4 bedrooms 3 baths, 1 loft & 1 den with 3 car garage! This gorgeous home features a great entryway with...