We wanted to extend public kudos to HSA Home Warranty Company for going way beyond the expected for a Las Vegas home owner!
This week one of our agents, Maxine, who had purchased a warranty for her home, opened her front door to discover that, after a day of 110 degree temperatures, her air conditioning system was completely out. At 6 pm she called her home warranty company, HSA, and by 7 pm an air conditioning tech was at her residence.
The air conditioning tech was not able to fix her A/C on the spot, but the next morning, at 7 am, a local Las Vegas representative from HSA showed up at her home with a portable air conditioning unit and got it hooked up for her. HSA keeps three portable A/C units on hand just for emergencies like this.
At 6 pm that evening THREE air conditioning techs showed back up at Maxine's home and were able to repair her air conditioning unit for her. In the meantime she was able to stay in her home comfortably and not risk heat stroke.
So hats off to HSA for thinking outside the box and being concerned for the safety and well being of their clientele!
Might I add, Maxine has lived in this home for quite a while and every year she renews her home warranty. While most buyers will receive a home warranty as part of a purchase contract, they many not understand the benefits of renewing that home warranty after the first year. We recommend this to all our clients even after a home inspection, and they have consistently reported that it saves them time, aggravation AND money in the long run.
Team Leader, The Tonnesen Team
Berkshire Hathaway HomeServices, Nevada
3185 St Rose Pkwy #100 Henderson, NV 89052
With over 30 years of experience helping families call Las Vegas "home!"
Related Blog Posts
Refinancing can be a very effective way to save money -- just be sure to go about the process in an informed manner, making sound choices along the way. These seven tips can help. Interest rates are starting to inch up, with many expecting the Fed to raise rates a little more later this month. A recent strong...
Overall availability in the Southern Nevada resale housing market continued to tighten through November 2017, which contributed to rising prices. The single family market posted 1.8 months of effective inventory, while the condo/townhouse segment reported 1.3 months. Median single family pricing reached $261,500 durin...
According to the U.S. Census Bureau, Nevada’s 1.95 percent population growth rate from July 2015 to July 2016 made it the second fastest-growing state in the country. With the state’s official population nearing the three million mark, how is infrastructure keeping up with growth? Major Road P...
Prospective owner occupants need to hurry up and buy Las Vegas real estate before FHA loan limits decrease! The Department of Housing and Urban Development has revised its FHA loan limits for counties across the United States based on the most recent average sales prices, and as of October 1, 2011, Clark County Nevada...
We’ve all seen the ads on TV. Our favorite celebrities from the 70s and 80s telling us how reverse mortgages are a great way to add to retirement and eliminate monthly mortgage payments. And for some people, they can be an attractive option to consider depending upon your own personal situation. But they definite...